Order Information

We make it our business to ship your order within 2-4 weeks using the most efficient method. 

Hawaii, Alaska and other countries shipping rates will be quoted and paid separately

If you need your merchandise for an event, please put the event date in the order notes at checkout. Rush charges may apply if needed to ship within 5 business days.

Prices and availability are subject to change without warning.

NEW CUSTOMERS: 
First orders must be paid for with credit card.

INTERNATIONAL ORDERS:
International orders will take additional time.
Shipping rates will be quoted and paid separately in USD ($)
Duties and Taxes will apply
Rush orders not available

RUSH SERVICE:
24 hour service available
Not available on International orders
Any order that requires shipping in 5 business days or less is considered a rush order.
If you need faster service or a different shipping method, please call us or email to setup arrangements. 

 

Please call customer service if your order is needed by a specific date. 
1-800-426-2623 
Rush Charges and additional handling fees may apply.
Priority Mail does NOT rush an order.

CUSTOMIZING ITEMS:
Personalizing can be done to all items at additional charges.
Adding information to products requires a minimum quantity purchase and are not available for return. Please contact us for more information and to be quoted.
Monograms added to clothing, bags and accessories at $5.00 per word and are not available for refund unless defective. Please put a note in the cart for requests.
All charges will be billed separately and must be paid before order will be processed. 

RETURNS: 
A 20% restocking fee will apply. 
Refund will be honored within 30 days of receipt of order. 
Items must be returned in good condition prior to refund. 
No refund on items with custom decoration unless defective. 
Call 800-426-2623 for authorization.

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