Order Information

We make it our business to ship your order within 2-4* weeks, after processing and proof approvals, using the most efficient method. 

We are experiencing extended production times. Please allow up to 6 weeks.

Hawaii, Alaska and other countries shipping rates will be paid separately

* Quotes are not valid online *

If you need your merchandise for an event, please put the event date in the order notes at checkout. Rush charges may apply if needed to ship within 5 business days.

Prices and availability are subject to change without warning.

NEW CUSTOMERS: 
First orders must be paid for with credit card.

PROOFS:
Orders over $1000.00 will receive proofs before production. First 2 proofs are free, any additional proofs will be available at $5.00 ea. Must receive written approval before orders will proceed.

INTERNATIONAL ORDERS:
International orders will take additional time.
Shipping rates will be quoted and paid separately in USD ($)
Customers are responsible for Duties and Taxes.
Rush orders not available

RUSH SERVICE:
24 hour service available
Not available on International orders
Any order that requires shipping in 5 business days or less from the date the order is placed is considered a rush order.
If you need faster service or a different shipping method, please call us or email to setup arrangements. 

Please call customer service if your order is needed by a specific date. 
1-800-426-2623 
Rush Charges and additional handling fees may apply.
Priority Mail does NOT rush an order.

CUSTOMIZING ITEMS:
Personalizing can be done to all items at additional charges.
Adding information to products requires a minimum quantity purchase and are not available for return. Please contact us for more information and to be quoted.
Monograms added to clothing, bags and accessories at $5.00 per word and are not available for refund unless defective. Please put a note in the cart for requests.
All charges will be billed separately and must be paid before order will be processed. 

RETURNS: 
Call 800-426-2623 for authorization.